Reporting Problems in Selsdon Wood

For fire, ambulance or illegal activities where immediate response is required - call 999. Our name boards will help you give the location. Alternatively if you ring 112 from a mobile phone it will automatically give your GPS position to the emergency services. 

For non urgent matters, such as motorbikes or quads (which are prohibited and could be dangerous) or other antisocial behaviour please call 101 or ring Selsdon and Forestdale Police 020 8721 2464. They have an answering service as they are not there all the time but you can leave a message and they will get back to you. Alternatively, if you try to report an event as it’s happening and the answerphone comes on then call 101 or contact the local police at  Selsdonandforestdale@met.police.uk 

For problems with dogs, such as attacks or dogs left in hot cars contact the Dog warden service https://www.croydon.gov.uk/environment/animals-and-pest-control/dogs/dog-warden-service

If you can photograph the miscreants/note registration numbers that would be very helpful.

Wild ANIMALS IN TROUBLE

Wildlife Aid - Randalls Farm House, Randalls Rd, Leatherhead, KT22 0AL - 01372 360404

https://www.wildlifeaid.org.uk/

The Fox Project - The Lodge, Kings Toll Rd, Tunbridge Wells, TN2 4BE - 01892 824111

https://foxproject.org.uk/

London Wildlife Protection (birds only) - 07909 795064

https://www.londonwildlifeprotection.org/

Bat Conservation Trust Helpline - (grounded bats) - 0345 1300 228

https://www.bats.org.uk/.../bats-in.../assess-the-situation

Pigeon Rescue - 8 Vermont Road, Sutton, Surrey SM1 3EQ - 07789 334486 (text only - take bird(s) to address and leave in hutches in porch).

https://pigeonrecovery.yolasite.com/contact-us.php

Report to Croydon Council through the The Love Clean Streets smartphone app.


If all else fails or you are unsure of next steps call me: Steve 07793 411448

COUNCIL CONTACTS

There is a dedicated officer managing parks@croydon.gov.uk in working hours who will forward emails to the relevant parties. Service standard is a 10 day response time. However, they are very low on resources so some responses may take longer, depending on urgency. Currently moving over to a new improved system.

Issues with trees can be reported to treesandwoodlands@croydon.gov.uk which goes to their central inbox, and then it is assigned to the tree officer for our zone. This is the most effective way to contact them, as sometimes a particular member of staff may be on AL etc and so someone else can step in. All the team have access to this inbox and are assigned emails regarding issues in their specific wards. Additionally, Paul Dalton, the Tree Service Manager, invites you to contact him at Paul.Dalton@croydon.gov.uk if you need any help.

The Love Clean Streets smartphone app, is the fastest way to report fly-tipping, unauthorised encampments, abandoned vehicles, graffiti and other issues within Croydon. Wild animals in trouble should also be reported through this app.

For urgent requests, contact the Council by phone on 0208 726 6000 (Mon - Fri 9am to 4pm), 020 8684 3527 for the out of hours team or by email at contact@croydon.gov.uk.

Overflowing bins or poo bins and fly tipping should be reported to parks@croydon.gov.uk 

Graffiti should be reported to Graffiti@croydon.gov.uk

We would also be grateful if you would tell the FSW about any problems

selsdonwood@gmail.com